FAQs
Who are transfer2airports.co.uk?
Transfer 2 Airports offers professional London transfer & taxi services and is part of VESCONTI Cars, London registered private hire company with 10 years of experience. We provide transport to or from UK Airports, Seaports, London Hotels or any UK Postal Code.
Are you a licenced company?
Yes, we are registered by the Public Carriage Office (PCO).
Are your prices per car or per person?
Our prices are per car.
Can I make a booking on the phone?
Yes, you can make a booking on the phone.
Will you meet us at any time of day?
Yes, we are able to provide you a 24 hours service. There will be no extra charge for unsocial hours. The only time we charge extra is for the Christmas and New Year period.
Where will I meet your driver at the airport?
Our driver will meet you in the arrival area near the airport information desk with a board with your name.
What if the flight is delayed or early?
We will check the flight status on the day and the driver will arrive at the airport 30 minutes after the flight lands. If you have made other arrangements, the driver will arrive according to those arrangements.
What happens if I cannot find my driver?
Please make sure that you have correctly followed the transfer2airport.co.uk instructions on your confirmation, contact us on the contact number also supplied on your confirmation.
I have completed a booking form, will I receive an e-mail confirmation?
Yes, we will confirm your booking within 24 hours of receipt. If your transfer is within 24 hours from the time of booking, please call us for quick confirmation. If you have booked online via our Book a Taxi facility you will receive instant confirmation of booking made with status Accepted.
How early do I need to book my car?
The earlier the better. However, 12 hours would be recommended. If you are making a last minute booking, it is best to call us to confirm.
Can I pay by credit card?
Not available yet!
Can I pay the driver cash?
Yes, you may pay the driver cash at the time of pick up. This option is also availbale, if you use Book a Taxi form. Just choose the "Pay by Cash" option.
Can I cancel my booking?
Yes, you can cancel or postpone a booking. Please, refer to our Terms and Conditions.
If I have paid by credit card or PayPal and cancel my booking will I get a refund?
Yes, you can get a refund. Please, refer to our Terms and Conditions.